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"lcd faulty after a 6 months very disappointed"

"the only issue i have is that the cartridges need replacing every 3 weeks or so"

"read alot of reviews stating there's a problem with the lid design have no idea what they're talking about i've had no problems with the lid or leaking water"

"i dropped the lid after two years and the little flap broke but mum did some diy so it works just as normal"

"the countdown to replacement of filter gadget had stopped working and the lid which was black was corroded with lime scale which you can't get off so a new one it was"

"i would not recommend anyone to buy brita jugs as they are poor quality"

"bought this jug to remove limescale and protect the appliances"

"she has had filter jugs before and really likes this model and hopes it will last a long time"

"was getting an awful film on my tea and the water tasted terrible"

"was getting an awful film on my tea and the water tasted terrible"

"i sort of already knew it wouldn't fit in the door anyway so i've removed a shelf and can have this sit inside the fridge no problem"

"cons: it doesn't filter all the water even when it's less than half full which is really annoying"

"it does sometimes leave some black residue in your drink from the filter however it's not issue as it's safe to consume"

"this water does not get refreshed when using the jug and seems unsanitary to have stale water sitting in the jug"

"unfortunately however within a couple of months of buying the product and daily use the display on the top of the jug demonstrating how much life the filter has left has stopped working!"

"my only gripe is the fact that the filters don't last all that long if you change them as recommended"

"takes the chemical taste out of our tap water"

"4l jug but it was more expensive than the bigger jug"

"however it started leaking recently took me a while to figure out where the water in the fridge was coming from "

"over time water marks gunk are left inside the handle that would look disgusting"

"in such contrast with a previous purchase of the larger size jugs which initially arrived damaged and were less than successful in function"

"the push thumb lid opening which seems inconvenient at first when the older models relied on water pressure from the tap opening the opening on older models and needed no thumb is also much better too because it means that you can open it up manually and keep it open and then properly aim the tap water directly into the clear plastic jug without water spilling all over the lid"

"check you shelves side compartments first an make sure it will actually fit in your fridge"

"the only problem we didn't think of is whether or not it would fit in our fridge!"

"the other design causes the top of the jug to get covered with limescale water drop marks which are extremely hard to remove and the float lid gets heavily scaled"

"this to say don't feel strange if it starts to ask for a new filter when you barely used it"

"would be interested in others views"

"its cheaply made"

"my kettle is completely limescale free since i started using this and i no longer have the expense and the waste of buying plastic bottled water for the family"

"in order to keep the slim styling and avoid old water being trapped the design means that it pours in rather a broad stream which makes it difficult to pour into a small opening without splashing"

"i also like the opening on the lid making it easier to fill from the tap and as always brita filtered water tastes better and stops the frequent descaling of kettles and coffee makers that tap water seems to cause"

"excellent in removing limescale"

"5l works better for me for the following reasons 1 the lid is more rounded and does not fall off when pouring from a full jug the 2l version cover sometimes pops off when the jug is full and floods kitchen top with contents 2 due to limescale in the south east recommend buying white lid version previous 2l version had a blue lid and difficult removing limescale marks clearly seen on the outside of the darker coloured lid 3 capacity i was always filling up the 2l version and constantly waiting for the water to filter before use"

"rather dissapointed"

"the bobbly shaped opening doesn't drop through into the water either like it did with my old one"

"the other one was still in good working order after 3 years but we couldn't clean the water marks and limescale of it"

"the one which has rubber feet however has a tiddly hopper and feels top heavy plus has a weird counter balanced flip down to fill the jug which constantly falls off when careless people ram it under the tap"

"the other jug design with a flap that is pushed down when you fill it with water and closes itself when it is full is nowhere near as good a design as this simpler jug"

"no more silly water bottles and much less plastic waste"

"but the digital display should be at least water resistant so that when cleaning the lid the water doesn't make it stop working"

"don't bother using it for drinking water because our water is pretty good anyway i just don't want limescale damage in my nice machine over time"

"not much to say except i recommend white because scale water residue is not as visible on it as on other colours"

"normal water makes me sick"

"it makes the hellishly chalky and insanely chlorinated water here in the south east taste drinkable"

"filter exchange indicator failed after 3 months"

"but the hinge is a little too stiff and takes a certain amount of pressure from the water to move it"

"if you think that's silly work out the cost of a new coffee maker over cost of filters"

"the jug was returned but will be re ordered sometime in the distant future"

"so i suspect either poor process control by the chlorine adders or they think our water is sometimes at great risk of bacterial contamination"

"irritating timer thing on the top obviously persuading you to change the filter more often i just ignored it"

"taste like water from the tap sending it back "

"worked great but its been 6 months and its cracked and all the way down and leaking from the bottom"

"in order to keep the slim styling and avoid old water being trapped the design means that it pours in rather a broad stream which makes it difficult to pour into a small opening without splashing"

"i bought one "brita marella cool white water filter jug" and one "brita maxtra water filter cartridges pack of 6""

"just descale your kettle with cheap white vinegar and rinse thoroughly and use the filtered water from this and notice the true taste of your drink and for a good while the lack of scum and limescale in your kettle"

"disappointed the parcel was left on the doorstep though luckily it wasn't stolen!"

"i use the filtered water for everything now to drink for my coffee machine and my kettle so no more limscale!"

"over time water marks gunk are left inside the handle that would look disgusting"

"had one for a few months then it developed a faulty"

"surely a health hazard"

"it's slim enough to fit in the door of the fridge and the first cartridge has yet to be replaced after at least a month's use"

"so there is obviously a serious problem with the brita jugs"

"i returned to london after living away for years and forgot how hard and disgusting the water can be here"

"i comparison this manual flap is more effective and with careful use means that no water marks end up on the top of the jug"

"second is such another review says there is a gap between the filter and the walls of the jug where some small quantity of water accumulate there"

"waste of purchase"

"downside is it is rather heavy when full"

"too big for fridge gave it away"

"i am so pleased with this jug especially at sale price it comfortably holds up to 2 liters of water which makes it really useful for filling kettles coffee makers pans etc and it doesn't drip from the lid when pouring or take forever to filter water like my last jug seemed to"

"good product makes the water taste better and is better for the kettle limescale"

"doesnt fit in the door in my fridge"

"i would not recommend anyone to buy brita jugs as they are poor quality"

"however this is my third filter jug from bita that has its replacement filter indicator meter fail within 12 months"

"if you don't drink tap water and you find bottled water is getting expensive then this is a good item for you"

"product is very easy to use the water tastes noticeably different and for £14 its a good deal"

"so i suspect either poor process control by the chlorine adders or they think our water is sometimes at great risk of bacterial contamination"

"usual problem of it being a bit awkward to press timer button but otherwise no problem easy to clean"

"it works as for filtering water taste its nice to drink i love water but it taste awful out the tap however the filter makes the water taste like nothing which is a good thing"

"probably should have got a smaller one as takes up most of my fridge and the screen didn't work?"

"that's because it seems more fragile and breakable than my older sturdier model that i have just chucked out purely on the grounds that it was black and caked in unsightly white limescale and was an eyesore in my newly decorated kitchen"

"it's ok but starts to leak after a few months"

"hard to tell beforehand how awkward the size is"

"the other jug design with a flap that is pushed down when you fill it with water and closes itself when it is full is nowhere near as good a design as this simpler jug"

"the filter jug is just what you expect the filters are a bit expensive and watch out its a timer approx 30 days but can use longer till you notice no benefit!"

"the other model i had had a filling hole with a flap which opened by the force of the water i didn't like that as the lid got dirty very easy"

"the jug does the job just fine but has two little things that are annoying"

"the electronic indicator stopped working after 2 weeks total pos"

"the new style xl brita is undoubtedly lighter and seemingly not for the better either"

"i've been using this for about an hour now but there are a lot of negative things being said about how it pours"

"it's a good quality product otherwise pity i can't use it and it would have been silly to go to the expense of returning it as it was at such a good price"

"i got the impression it would go in the fridge door however this is not so i must have misread your description"

"great product for the amount of tea i drink and very evident from the reduced limescale in the kettle"

"after only using this for two months the cartridge replacement timer has broken already"

"small problem with the memo cartridge indicator which was sorted very quickly i have brought before and would buy again"

"the only sane reason to buy a water filter in london is because we have hard water with high calcium content"

"just descale your kettle with cheap white vinegar and rinse thoroughly and use the filtered water from this and notice the true taste of your drink and for a good while the lack of scum and limescale in your kettle"

"but its still an ugly bulky jug and our fridge is too small to fit it in"

"about a month ago i noticed that my jug started to leak"

"you can pick the filters up cheap enough and they last a lot longer than the indicator on the top of the jug suggests surprise surprise i have reset my indicator 3 times on one filter and my drinks still taste great"

"the tap water in our current property tasted disgusting but this filter made a massive difference"

"the meter with the flow indicator on the more recent jugs seems to do nothing other than try to get you to replace the filter ore often and stop working twice in two months in the case of the one i bought previously"

"sadly the mechanism which tells you that the filter needs renewing didn't work"

"the jug looks good better than predecessor but the improvement is not just cosmetic"

"my kettle needs descaling far less than usual and the whole family drinks the filtered water rather than bottled water"

"takes a while to filter the water through but that's not really an issue"

"not much to add as i went for the cheaper jug so i could not ask for more"

"i don't know why i didn't buy this earlier!"

"within 24 hrs of reporting faulty a new one was on my doorstep no qualms"

"is it harmful to health?"

"the countdown to replacement of filter gadget had stopped working and the lid which was black was corroded with lime scale which you can't get off so a new one it was"

"sometimes can see black particles in the water which i assume is carbon"

"keeps the cold water insulated and does the job"

"that's because it seems more fragile and breakable than my older sturdier model that i have just chucked out purely on the grounds that it was black and caked in unsightly white limescale and was an eyesore in my newly decorated kitchen"

"further if the lifting cover of the spout does not lift as you pour then it splashes everywhere so you need to look carefully and lift it before pouring if it seems to be staying put"

"i've been using it for 24 days filling up 2 3 times a day full and the filter shows there is still 75% left i am quessing 1 filter should last 2 months for me "

"exactly as advertised"

"as a result when pressure builds up to the critical moment hinge opens and water flow from the mouth suddenly increases often make me miss the cup and make a mess"

"sadly the mechanism which tells you that the filter needs renewing didn't work"

"usual problem of it being a bit awkward to press timer button but otherwise no problem easy to clean"

"4 liters but don't expect to get all this amount right away when you fill it from the tap"

"it did say it fitted in doors but i guess it would be a bigger fridge than mine"

"if you don't drink tap water and you find bottled water is getting expensive then this is a good item for you"

"that awful metallic taste goes"

"it is generally speaking not bad but again it is quite difficult to clean"

"huge capacity easy to refill without making a mess and the filter life display is a nice touch"

"5l which i had before but much more convenient holding an extra litre and compared to a previous britta jug i had the spout on this one is as good as it gets and pours what where you want no dribbling"

"i know they would say if they didn't like it"

"put new filter in second month and it does not quite seem to be as good as the first month will continue to use though because water straight from the tap is disgusting how can we be sure all the chemicals are not damaging people's health just to make money for these companies"

"yes it seems ok thank you we have not had one before the water does taste better money wel lspent"

"so i refuse to drink from it"

"it looks good good clean lines it fits nicely into fridge if you wish water tastes great now it makes such a difference not to drink bleachy cofee"

"this is the narrower style jug primarily designed for fridge doors"

"as a result when pressure builds up to the critical moment hinge opens and water flow from the mouth suddenly increases often make me miss the cup and make a mess"

"it's easy to fill and pours well and looks really good"

"bought this to replace another model whose timer failed"

"after researching and looking for the biggest jug that would fit in the door i went for this one however since unpacking it i am very disappointed as this wont fit it the door i would return but have thrown away the box"

"only issue rhat it leaks at the handle a bit if the top has water in it whilst using it"

"unfortunately still has the annoying problem of leaking water at the back"

"the little flap at the pouring place is quite annoying it is keep falling off i bought it at the reduce price it is quite cheap but i need to change the filter very often it is very expensive"

"replaced a brita that stopped working"

"the screen has stopped working after 3 months use not happy poor quality"

"just a little difficult to remove limescale from top dim of jug but i guess could turn upside down in a bowl with viakal in the bottom for ten minutes!"

"awful cheap plastic it has cracked around the spout area the handle feels awful no grip and cheap feeling"

"horrible material"

"the little flap at the pouring place is quite annoying it is keep falling off i bought it at the reduce price it is quite cheap but i need to change the filter very often it is very expensive"

"i am really disappointed and won't be using this brand again"

"pathetic design"

"it makes it quite frustrating to use and not really up to scratch with how you are supposed to use it"

"i have really bad water where i live and this is life changing for me"

"most frustrating"

"brita was my go to they wasn't cheap but they had the quality but unfortunately now they just overpriced rubbish"

"i have had this jug since july 2018 but the sensor now just flashes up new new it seems a shame because i bought is to reduce my plastic consumption but if it doesn't last more that 8 months and i have to get a new one together with the wasted filter cartridges i probably haven't achieve my objective"

"wasted money on this"

"filling up gets messy starts dripping down the handle if overfilled"

"useless product and annoyingly cannot be returned"

"i like the design of the jug but only small issue the lid that doesn’t go up but instead goes in"

"i find when pouring it is very messy "

"it closes when you fully load it water after a while it releases itself and drops down which leave the jug open causing dust to get inside easily"

"better water taste that our previous marbella jug due to a slower flow so a more effective filtering cycle"

"the useful bit that tells you when to change the water filter not so useful as it let in water and fried itself so no longer works"

"when you press 'start' and the 100% countdown is meant to start this doesn't work either"

"3 months old completely broken wouldnt buy again"

"when filling water handle just broke off after 3 days"

"i bought this one on july 2018 and a year after the handle broke from the joint where the most stress falls when lifting the jug filled with water"

"i just knew we needed a new water filter since i stuck my fist through the first one because the top fell off again covering my kitchen side and kettle with water so just ordered the first brita i saw"

"everything is as expected the only annoying thing is that when i fill it up with water and trying to use it before the water has gone completely through the filter water leaks from the through lid on the top"

"thus the water becomes stagnant unless you are using it very regularly"

"awful design"

"is this a stress point on the jug which needs looking at?"

"the little flap at the pouring place is quite annoying it is keep falling off i bought it at the reduce price it is quite cheap but i need to change the filter very often it is very expensive"

"the second flaw is the design of the spout it is very wide so the water tends to flow outside the kettle or whatever you are filling up"

"sent this back as it drips water when you fill it via the handle it pouts awkwardly as well however it does look great and is a good aesthetic design but just wasnt practical"

"they are both broken due to being defective"

"i liked the jug but this is potentially dangerous and disappointing considering that i have had it for less than a year 11 months to be precise"

"up until the 5th of january 2020 this product had operated fine however the display has stopped working so we have no way of telling degradation of the filter unit which leads us to having to second guess the purification operation"

"after 5 months ours cracked and that was with me using my ring and little finger extended out to the body to help reduce the stress whilst filling"

"so i have to dismantle the entire thing every time and drain out the trapped water after each refill"

"filling up gets messy starts dripping down the handle if overfilled"

"i don't know poor plastic?"

"this is a design fault in my opinion"

"the main problem is that you can't use it without spilling the water"

"we have a filter with a black lid which now looks awful because it is stained by the water going into it"

"wish i had read the bad reviews before purchasing this model as lots of other people have had the same problem"

"brita will modify their design if they receive many cases broken at the same place but that is up to them"

"the only negative and reason for why not a 5* is how often you have to change the filters!"

"if you overfill the jug the water pours from the handle do it needs to be left on the draining board after filling"

"i have had this jug since july 2018 but the sensor now just flashes up new new it seems a shame because i bought is to reduce my plastic consumption but if it doesn't last more that 8 months and i have to get a new one together with the wasted filter cartridges i probably haven't achieve my objective"

"cracked down from the handle stress point within a month and now cracked almost halfway down within 2 months of purchase!"

"maybe just me or a bad design flaw but when you fill up the top section nearly to the top water overflows down the handle"

"size aside same great brita quality same stupid flap over the spout that floods water everywhere except into the glass you're pouring into "

"returned as unwanted and too slow with filtering water and then waiting for it to cool in fridge"

"i don't know what happened to brita my previous jug lasted several years these only lasted 2 months"

"the handle leaked water after a week or so it poured through the handle when the jug was filled and not over filled there is no way to contact the seller on returns to ask if this is a common design fault and will happen again"

"unfortunately still has the annoying problem of leaking water at the back"

"if it is a quality issue i would have expected better controls from brita"

"the seal around the lid is not good if you want filtered water while is still filtering water it pours out of the spout if you slightly overfill it water pours down the handle onto work surface the usage timer on the one i received didn't activate fortunately i have a standard water filter too so used the timer from that one to guess when to change its filter not surprising it's half price wouldn't buy another one"

"there is a major design problem with the xl size since the water inlet is opening inwards which means you need to push it by your finger or with the pressure coming from water"

"design flawed and cheap"

"but aside from that water leaks down the handle irrespective of whether you fill it to the top or not"

"terrible product with signfiicant design faults"

"secondly if you fill the fill chamber quite high the wates escapes from the handle where the top of the jug and the handle meet i kept getting little puddles on my work surface and couldn't fathom from where they came from until one day i felt it coming down the handle after i had filled the jug"

"they sent me a faulty indicator "

"i have had this jug since july 2018 but the sensor now just flashes up new new it seems a shame because i bought is to reduce my plastic consumption but if it doesn't last more that 8 months and i have to get a new one together with the wasted filter cartridges i probably haven't achieve my objective"

"i must of had a dozen or so of these jugs over the years and every one leaks through the handle if filled to to max!"

"so it will give you filtered water but unless ours was just particularly defective i'd recommend trying a different model instead"

"that definitely is a faulty design"

"my part of the south east it is so hard a cartridge lasts around 3 weeks before significant limescale starts to appear in your kettle and it needs replacing"

"great product my wife literally couldn't drink any tap water but now she doesn't mind it"

"waste of money!"

"however the elemaris does have a couple of design flaws?"

"considering you can only put a certain amount in the jug it isn’t very heavy"

"the lid has broken today and the water i put in about an hour ago is still dripping through the filter to the main part of the jug"

"it’s very bulky and the one i have seems to leak water down through the handle so always sits in a pool of water"

"the pouring spout flap is awful though as it gets stuck"

"i was using brita anyways but needed a replacement as the last one cracked"

"i always use the jug when the fill chamber is empty or nearly empty"

"i didnn't see any warning in the manual for possible leaks when using it in such a way maybe i've missed it"

"the main thing i dislike is the fact the water collects both above and below the filter which i do not think is good and so i remove the filter to empty the water before i refill the jug as i don't think it's a good thing to keep water in a container for a length of time"

"it is massive in size so i had to remove a fridge shelf so do read the measurements before buying"

"the top cover doesn't quite sit flush with the handle see photo and i've noticed that after filling the jug if you tilt it backwards while moving it from the sink the water leaks out and runs down the outside"

"not because there was anything wrong with the marella but it was blue"

"it doesn’t pour very well also sometimes water seems to drip from the handle i was a bit disappointed with it"

"seller did not respond to message regarding refund for the broken item"

"awful cheap plastic it has cracked around the spout area the handle feels awful no grip and cheap feeling"

"but instead of the original brita maxtra filters you could get the amazon basic ones those are definitely cheaper and lifespan and quality wise i would say they are the same they are just a bit harder to get out of the jug when you replace them"

"very frustrated with this poorly designed water filter"

"i thought it woud be okay great it's brita can't bother to return it but they make their money on a very quick working filter"

"sent this back as it drips water when you fill it via the handle it pouts awkwardly as well however it does look great and is a good aesthetic design but just wasnt practical"

"the fill hole is at the front of the jug meaning that if you have unfiltered water in the fill chamber and you want to pour filtered water the unfiltered water comes out of the fill hole so the two mix"

"terrible product"

"leaks everywhere!"

"my jug is 11 months old and i have just noticed cracks around the handle too also minute cracks in the plastic around the spout"

"it doesn't flood the surface because as soon as enough water has filtered through the water level has dropped below the leak line"

"this is just poor design"

"cracked down from the handle stress point within a month and now cracked almost halfway down within 2 months of purchase!"

"overall i'm disgusted with britta for this poorly designed water filter"

"it's our second brita first one was white what is old style"

"although this filter offers superious size it does leak when fully filled"

"the filter meter says cartridges need replacing quite quickly and the cartridges are expensive"

"the filters are pricey though"

"additionally the pour through lid is designed so that the cover clips under the opening and gets pushed open by the running water"

"i bought this for 3 months ago and now the display is not working "

"really dissapointed and unhappy customer here"

"on the size of the jug i do find the handle awkward to hold when completely filling the jug i think anyone with weaker wrists might struggle with it and yes of course it will leak if you overfill it"

"they just needed pictures of where the fault it was to assess it if it was cover by the warranty"

"your products ar becoming worse your just making millions off idiots like me"

"who needs these hassles!"

"before this happened it poured really badly spilt water and was very slow to filter"

"the handle leaks as someone else has pointed out"

"the jug tappers down very narrow at the bottom making it stupidly top heavy when top is full and not much in lower part"

"only slight downside is the filters run out pretty quickly like 3 4 weeks before you need to change"

"it has a clever cut off that stops water coming out of the wrong part when you pour"

"the top cover doesn't quite sit flush with the handle see photo and i've noticed that after filling the jug if you tilt it backwards while moving it from the sink the water leaks out and runs down the outside"

"i live in london and i find the taste of the water and the amount of limescale is disgusting!"

"i just knew we needed a new water filter since i stuck my fist through the first one because the top fell off again covering my kitchen side and kettle with water so just ordered the first brita i saw"

"don’t overfill main filter reservoir as it can make it challenging to move from one place to the other it can slop out"

"i’ve used this brand for many years and only released this one because somehow water must have got into the battery department and it no longer worked"

"cartridges do not last long!"

"unfortunately the lid was broken and a part was missing"

"seems to leak when pouring into the kettle"

"about my broken handle"

"every time i use it i remember how all things can decline from being good and effective to being wasteful and stress inducing"

"especially when the water is filled i personally feel bad design"

"the handle leaked water after a week or so it poured through the handle when the jug was filled and not over filled there is no way to contact the seller on returns to ask if this is a common design fault and will happen again"

"its been two weeks now and still my kettle hasn't an ounce of limescale in it"

"so it will give you filtered water but unless ours was just particularly defective i'd recommend trying a different model instead"

"the water filters quickly too"

"however this “premium” version is inconvenient to fill and the achilles heal is the handle only being attached at the top and sure enough after 7 months’ use the plastic fractured and the handle came off with the jug falling to the floor and narrowly missed by wife’s foot"

"this is still under warranty and needs to be honoured"

"the hard water finally takes a toll on previous filters as the hard scale becomes impossible to prevent build up therefore we had to replace the last unit"

"originally bought a filter jug because of the heavy limescale in the water where i live unfortunately my kettle was still awful with build up"

"had brita jugs for years usually marella xl: never as well made as i would like but last a few years usually before cracking leaking"

"and also a tad heavy when full!"

"the sharp edges also meant that i could not handle it and it was dangerous to the touch so had to discard it"

"the new design is awful"

"i bought this and there's a leak in the handle"

"so i cancelled prime"

"avoid this one even if given free"

"been looking to get one of these for a very long time and i am glad i finally picked one up"

"the elemaris also has colour co ordinated anti slip feet at the bottom with gaps underneath that will allow any spilt water to dry rather than be trapped under the jug leaving a wet surface"

"i will no longer buy brita products again"

"very annoying"

"the customer service team was really rude and trying to get rid of me"

"product as advertised"

"or not running water too fast so the self closing lid doesn't splash water all over you when it closes"

"i purchased the xl as previous standard jugs were a bit too small this is huge!"

"the handle could be made stronger but no worries because if it doesn't resist the weight of the kettle when filled with water and brakes you are covered by the warranty"

"originally bought a filter jug because of the heavy limescale in the water where i live unfortunately my kettle was still awful with build up"

"our tea and coffee seem to taste better be careful not overfill the hopper else the water comes through the handle joint fill the jug looking at it from the side so you can see the level"

"unfortunately i didn't realise it was so huge it won't fit in the fridge door despite it having a large jug section but the product description doesn't say that it does so that was probably my oversight"

"its cheap but easily breaks when its heavy"

"it’s very bulky and the one i have seems to leak water down through the handle so always sits in a pool of water"

"the sharp edges also meant that i could not handle it and it was dangerous to the touch so had to discard it"

"before this happened it poured really badly spilt water and was very slow to filter"

"it is now scratched which is disappointing"

"up until the 5th of january 2020 this product had operated fine however the display has stopped working so we have no way of telling degradation of the filter unit which leads us to having to second guess the purification operation"

"wish i had read the bad reviews before purchasing this model as lots of other people have had the same problem"

"this time however the design is very poor"

"just the lid could have a better seal when filling it if you incline towards the handle the water leak"

"replacement wouldn't be without one"

"unfortunately amazon's carrier delivered it to wrong address"

"i like this modern look i had similar old version brita jug so i honestly can compare"

"the elemaris also has colour co ordinated anti slip feet at the bottom with gaps underneath that will allow any spilt water to dry rather than be trapped under the jug leaving a wet surface"

"this one though is the worst i've ever had!"

"such bad design"

"the main thing i dislike is the fact the water collects both above and below the filter which i do not think is good and so i remove the filter to empty the water before i refill the jug as i don't think it's a good thing to keep water in a container for a length of time"

"i bought this item to replace my old brita water jug which is now discontinued"

"today after filling the jug up the handle snapped clean off so the jug and all it’s water fell all over the floor and my foot breaking glasses as it fell"

"in future i will only buy such items from a local store that will take it back without question or complication"

"however realising it was under 12 months old i emailed brita this morning enclosing proof of purchase photos of my amazon purchase details and photos of the cracks and within a couple of hours had received a reply apologising and stating they would send a replacement jug out to me as soon as i provided my address"

"the useful bit that tells you when to change the water filter not so useful as it let in water and fried itself so no longer works"

"the water does taste much much better than pre filtered but i figure there must be better filter jugs out there that don't have the above flaws"

"i bought this one to replace my old brita and get a bigger size"

"in general the quality of this filter kettle is ok but i don't like the design"

"nice jug but water filters don't last long enough and cannot afford to keep buying one every 4 weeks!"

"the old one didn't have this issue"

"the cost of the actual filter cartridges seems high"

"all in all it's nice filtered water and a smart looking jug with a large capacity but with a few niggles hence the 3 stars"

"gauge has stopped working and i can't send it back apparently"

"i was a bit sceptical about these but i gave it a go as it was a good price and one of the best ones they sell wouldn't drink tap water again fantastic a must have for all households"

"and then a week ago my husband slipped down went the jug"

"we ordered this water filter to replace one that had accumulated some alc"

"didn’t realise what i was missing"

"however this “premium” version is inconvenient to fill and the achilles heal is the handle only being attached at the top and sure enough after 7 months’ use the plastic fractured and the handle came off with the jug falling to the floor and narrowly missed by wife’s foot"

"it is massive in size so i had to remove a fridge shelf so do read the measurements before buying"

"however realising it was under 12 months old i emailed brita this morning enclosing proof of purchase photos of my amazon purchase details and photos of the cracks and within a couple of hours had received a reply apologising and stating they would send a replacement jug out to me as soon as i provided my address"

"my jug is 11 months old and i have just noticed cracks around the handle too also minute cracks in the plastic around the spout"

"the fill hole is at the front of the jug meaning that if you have unfiltered water in the fill chamber and you want to pour filtered water the unfiltered water comes out of the fill hole so the two mix"

"i have not been able to plug the whole at the top of the lid because the wrong part seems to have been included in the pack with no instructions"

"if you try to pour water from the jug right after filling it up unfiltered water spills out of the filter reservoir and mixes with filtered water as your pour it out defeating the whole purpose for eg if you are trying to keep your kettle free of limescale!"

"the water does taste much much better than pre filtered but i figure there must be better filter jugs out there that don't have the above flaws"

"this jug looks great but has a design fault the handle is not strong enough for the weight of full jug and after 3 months it starts to crack"

"the water doesn't taste the same or as nice "

"i’ve used them for years but with this new one it cannot be cleaned around the filling point as the weight doesn’t come off"